Concrete flooring is incredibly durable and is very low maintenance. With the wide array of decorative finishes to choose from, concrete can also be extremely beautiful and stylish. It’s a great choice for homes and businesses! In fact, more and more homeowners are choosing to install concrete flooring in kitchens, living areas, basements, garages, and other rooms.

If you’re sold on the numerous benefits of concrete floors, keep reading to learn about the important questions to ask a concrete flooring contractor before you decide to hire them.


How long have you been in business?

If a contractor has been working in your area for several years, that’s a good indication that they probably have a history of happy customers. It’s also more likely that a seasoned company will have accumulated a solid number of customer reviews that you can read through online.

You can often find out when a company was founded by simply checking its About Us page, otherwise, definitely ask them this question when you talk with them!


How much experience do you have with the type of flooring work I need? 


A good concrete contractor should be able to handle a variety of different types of concrete flooring work, but it’s helpful to know they have experience with projects similar to yours. Common types of concrete flooring projects include:

  • Basement flooring
  • Commercial spaces
  • Garage floors
  • Kitchens
  • Living areas

Whether your floors are in a residential or commercial space, it’s worth talking to the contractors you’re considering about the specific details involved in your project to make sure they have the necessary expertise.


Can I see examples of past work?

Log Home

White Garage Floor

Infinity Black Mirror


Commercial Entry

Many companies have an online portfolio, or even detailed case studies, dedicated to informing new customers about their past work. If you don’t see the examples you’re looking for on the contractor’s website, it’s worth asking if they have photos they can show you.

If you’re interested in working with us at Rock Solid Waterproofing, you should know that we have compiled a long list of case studies here, but because we do both waterproofing and flooring projects, we’ll make it even easier for you and list a few concrete flooring case studies right here:


Are you Better Business Bureau Accredited?

Not every contractor has BBB Accreditation, but working with one who is can give you that extra confidence that they’ll deliver on their promises. The Better Business Bureau gives accreditation to companies that show “trust and integrity, and an unwavering commitment to consumers.” The eight standards a company must meet in order to get and keep its accreditation are:

  1. Build Trust
  2. Advertise Honestly
  3. Tell the Truth
  4. Be Transparent
  5. Honor Promises
  6. Be Responsive
  7. Safeguard Privacy
  8. Embody Integrity

You can look for a company’s BBB seal on its website or search for them on


What concrete customization options do you offer?

What kind of color and style do you want for your concrete floors? Decorative concrete options are numerous, but not all contractors offer every style. The most popular concrete finishes are:

  • Acid Stain – vibrant colors, mottled appearance, and a highly variegated finish
  • Fast Stain – flecked appearance in a highly variegated finish
  • Water-Based Stain – less vibrant and muted with slight color variations
  • Acrylic Sealer – uniform color with a relatively hard, yet slightly flexible, matte finish
  • Standard Epoxy – uniform color, very hard, durable, and chemical resistant
  • Metallic Epoxy – brilliant metallic effect with a unique flow and color on each floor
  • Terrazzo or Granite Epoxy – color chips broadcasted into liquid epoxy, offering a huge variety of colors and combinations
  • Quartz Sand Epoxy – colored quartz sand in a double-layer broadcast system

Make sure your concrete contractor has the tools and knowledge to deliver the finish you want. No matter what style you choose, a high-quality, durable result is dependent on proper surface preparation. That’s why it’s so important for your contractor to have a history of skilled concrete work and happy customers.


Do you prioritize good customer service and communication?


The best contractors are people who genuinely care about their customers. At Rock Solid Waterproofing, we really want you to be thrilled with the result of our work. That’s why we spend extra time upfront talking to you about your project to fully understand what you want, come up with a plan, and make sure we’re on the same page before we get started.

We will:

  • Give you a free estimate for our work so you know what to expect
  • Diagnose, communicate, and address any underlying structural problems, instead of just covering them over
  • Make sure you understand all your options in terms of color and style
  • Be respectful of your time and space during construction
  • Keep a constant line of communication open with you throughout the project (we’re easy to get a hold of!)
  • Carefully finish and seal your concrete floors to ensure they’re made to last and will retain their like-new appearance


What is your schedule and availability? 

Your time is valuable — whether you’re an entrepreneur eager to get your business space up and running or a homeowner who wants to finish a concrete project before you leave on vacation. If the timeframe of your project is important, you want to make sure your contractor’s schedule is compatible with yours.  

Ask questions like: How soon can you start my project? How long do you estimate that my project will take?


It’s a good idea to reach out to contractors early — especially if the busy summer season is coming up. 

At Rock Solid Waterproofing, we always try to work with your schedule whenever possible, even when we’re busy. But we never compromise the quality and integrity of our work by rushing through projects or taking on too much work at once. We’re always upfront and honest with our customers about our timeframe estimates.


Have questions for us?

Whether you’re ready to start telling us about your concrete flooring project, or you just have some preliminary questions, we’d love to hear from you! Contact us today and let us know how we can help.